Designing services together

Hear from Queenslanders who have already helped us develop new services

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What I’ve got to say may influence decision making.

Sign up below, and be a part of Queensland Government service design


Services we're testing now

We’re currently trialling personalised and location-based web content. Check out the pages using these new features below, and tell us what you think

My Account

My Account gives you a personalised services dashboard based on your age, location and past service experiences with Queensland Government.

How to test this service

  1. Select one of the three customer profiles below.
  2. Choose one of the following options:
    1. Explore new features (read more about My Account)
    2. Skip to sign in (then click Sign in to see the My Account dashboard)
  3. Review the dashboard features and use the tabs to see how My Account works for the customer profile you selected.
  4. Click Take the survey and give us your feedback.
  5. Try the above for each customer profile. Note how the information changes.

Charlotte Jones

Charoltte is 66
She lives in Cairns
She has a Seniors Card which has unlocked some additional options ...

Try My Account as Charlotte

Antonio Romano

Antonio is 65
He lives in Brisbane
He doesn’t have any concession cards but he seems to be eligible ...

Try My Account as Antonio

Wei Li

Wei is 62
He lives in Southport
He hasn’t verified his identity yet, see what happens when he does ...

Try My Account as Wei

Location-based information and services

Location-based technology allows us to deliver information and services based on where you are. You choose the place, and we’ll customise your content.

How to test this service

  1. Click Try the location-based content demo below.
  2. Use the Set your location settings at the top right of the page to change your location. Notice how the page content changes.
  3. Click Let us know at the top right of the page.
  4. Click qld.gov.au homepage survey and give us your feedback.
Try the location-based content demo

Recently launched services

With your help we’ve recently launched a new range of services. Take a look below, and tell us what you think

Business Grants and Assistance Finder

Queensland businesses, startups and researchers now have easy access to all our grants and assistance in one place.

See what’s on offer

Starting a cafe

Learn more about licensing, regulations and how much it costs to start a food business in Brisbane and Logan.

Help me get started

Seniors concessions

Over 65? You can now apply online for money-saving concessions, including your vehicle rego.

Start saving today

Managing affairs after a death

A personalised checklist to help make things a little easier for you and your family during this difficult time.

Create my checklist

Welcome to Queensland

Find all the information, services and help you need to start a new life in Queensland.

Find services and help

Get involved

This is your chance to help improve Queensland Government services that we all use. Sign up for focus groups, website testing and one-on-one interviews